Privacy Policy

Last updated: August 14, 2026

Who we are

Our website address is: https://mamutwines.com. Mamut Wines offers wine tours and experiences in Mendoza, Argentina.

What personal data we collect and why

Bookings and enquiries

When you book a tour or send an enquiry, we collect the information you provide: your name, email address, phone number, tour details, travel date, number of travellers, and any notes you include (such as allergies or mobility needs). We use this information to process and confirm your booking and to provide the requested services.

Payments

Payments are processed by third-party providers (Stripe and PayPal). We do not store your card details on our servers; card data is handled directly by the payment provider.

Contact forms

When you submit a contact or enquiry form, we keep the submission and its metadata in order to respond to you and for customer-service records.

Analytics and cookies

We use cookies and analytics tools (including Google Analytics via Site Kit and Microsoft Clarity) to understand how the site is used and to improve it. We also use spam-protection services (such as Google reCAPTCHA), which may set cookies.

Who we share your data with

Your data is shared only with the third parties strictly necessary to provide the service: payment providers, the tour, transport and hotel providers involved in your booking, and analytics and spam-protection services. We do not sell your personal data.

How long we retain your data

Booking and enquiry records are kept for as long as needed to provide the service and to meet our legal and accounting obligations. Contact-form submissions are retained for customer-service purposes.

Your rights

You may request an exported file of the personal data we hold about you, or that we erase any personal data we hold about you, excluding any data we are obliged to keep for administrative, legal or security purposes. Contact us at [email protected].

Contact

For any privacy question, contact us at [email protected].